Shipping

Shipping Prices

Prices are separated in the basket and at checkout and increase as each item is entered if it takes the total package into the next size or weight bracket. Shipping prices include all packing materials, etc.

Dependent on a mixture of size, cost, weight items will go by Royal Mail, Recorded Delivery or Courier. We will use our judgement for which one is best.

Despatch

We aim to despatch your order within 24 hours. An email will be sent when your order is despatched so if it's not received within 3-5 days you should contact us.

Delivery

While we will do our utmost to keep to the promised delivery dates, they are to be treated as estimates only. We cannot be held liable for any delay in delivery or non-delivery or for any consequential loss.

If a customer has not been able to accept delivery when a courier or Royal Mail has attempted delivery then usually a card will be left. Collection from the sorting office, depot or redelivery will be the customers responsibility to organise.

If a customer has not collected a parcel from a courier or Royal Mail following an attempted delivery and the parcel is subsequently returned to us then all costs incurred in such a redelivery shall be chargeable to the customer. Currently there is no charges to us for returned items. If following return of a parcel to us, the customer wishes redelivery then the costs of carriage shall be borne by the customer.